along — manufacturer's warranty policy

Effective Date: 1st November 2025 · Applicable Territory: United Arab Emirates

Quick Summary

Frame: 3-year warranty · Parts & electrical: 18-month warranty · Applies only in UAE and to the original buyer · Normal wear and tear is not covered · Warranty becomes void if bike is modified, used commercially, serviced by non-authorized partners, or not properly maintained · Keep your original invoice to claim.

This is a summary only. Please refer to the full warranty policy below for complete details.

1. Scope of Warranty

along provides a manufacturer's warranty covering defects in materials and workmanship ("Warranty") for along bicycles ("Products") purchased directly through weridealong.com and used exclusively within countries where along has authorized service coverage. As of the effective date of this policy, United Arab Emirates is the only covered territory.

This Warranty applies solely to the original purchaser and is non-transferable. Proof of purchase is required for any claim.

2. Warranty Period

• Frame: 3 years from date of original purchase
• All other parts and components (including batteries and electrical systems): 18 months from date of original purchase